Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville.
Tipo de material:
- texto
- computadora
- recurso en línea
- 9781474250146
- 1474250149
- 9781474250153
- 1474250157
- 9781474250160
- 1474250165
- Service industries
- Customer services
- Product design
- Services (Industrie)
- Service {grave}a la client{grave}ele
- Conception de produit
- User interface design & usability
- Systems analysis & design
- BUSINESS & ECONOMICS -- Industrial Management
- BUSINESS & ECONOMICS -- Management
- BUSINESS & ECONOMICS -- Management Science
- BUSINESS & ECONOMICS -- Organizational Behavior
- Customer services
- Product design
- Service industries
- Business and Management
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