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Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville. - 1 recurso en línea :

Incluye bibliografía e índice..

ISBN: 9781474250146 1474250149 9781474250153 1474250157 9781474250160 1474250165

Source: 9781474250146 CodeMantra

Nat. Bib. Agency Control No.: 018190318 Uk

Subjects--Topical Terms:
Service industries.
Customer services.
Product design.
Services (Industrie)
Service a la clientele.
Conception de produit.
User interface design & usability.
Systems analysis & design.
BUSINESS & ECONOMICS--Industrial Management.
BUSINESS & ECONOMICS--Management.
BUSINESS & ECONOMICS--Management Science.
BUSINESS & ECONOMICS--Organizational Behavior.
Customer services
Product design
Service industries
Business and Management.