The improvement guide : a practical approach to enhancing organizational performance /

The improvement guide : a practical approach to enhancing organizational performance / Gerald J. Langley ... [et al.]. - 2nd ed. - xxi, 490 páginas : ilustraciones

Incluye bibliografía.

Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability.

0470192410 9780470192412


Cambio organizacional.
Control de calidad.
Efectividad organizacional.

658.4063 / I34a 2009

Con tecnología Koha