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_a658.05 _bB421v 2005 |
| 100 | 1 |
_9173637 _aBehr, Kevin, _eautor |
|
| 245 | 1 | 4 |
_aThe visible ops handbook : _bimplementing ITIL in 4 practical and auditable steps / _cKevin Behr, Gene Kim and George Spafford. |
| 250 | _aRev. 1st ed. | ||
| 264 | 3 | 1 |
_aEugene, OR : _bInformation Technology Process Institute, _c2005. |
| 300 |
_a98 páginas : _bilustraciones |
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| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_ano mediado _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
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| 504 | _aIncluye bibliografía. | ||
| 650 | 1 | 4 |
_990158 _aTecnología de la información _xAdministración. |
| 650 | 1 | 4 |
_9352640 _aTecnología de la información. _xPlaneación. |
| 700 | 1 |
_9229349 _aKim, Gene _eautor |
|
| 700 | 1 |
_9281675 _aSpafford, George _eautor |
|
| 710 | 2 |
_9148300 _aInformation Technology Process Institute. |
|
| 942 |
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