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_a658.812 _bS977a 2001 |
| 100 | 1 |
_9127183 _aSwift, Ronald S, _eautor |
|
| 245 | 1 | 0 |
_aAccelerating customer relationships : _busing CRM and relationship technologies / _cRonald S. Swift. |
| 264 | 3 | 1 |
_aUpper Saddle River, NJ : _bPrentice Hall PTR, _cc2001. |
| 300 |
_axxi, 480 páginas : _bilustraciones |
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| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_ano mediado _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
||
| 504 | _aIncluye bibliografía. | ||
| 650 | 1 | 4 |
_972754 _aRelaciones con los clientes. |
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