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_a658.8 _bT326m 2000 |
| 100 | 1 |
_9138645 _aTerrill, Craig, _eautor |
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| 245 | 1 | 0 |
_aMarket leadership strategies for service companies : _bcreating growth, profits, and customer loyalty / _cCraig Terrill and Arthur Middlebrooks. |
| 264 | 3 | 1 |
_aLincolnwood, Ill. : _bNTC Business Books, _cc2000. |
| 300 |
_axvi, 268 páginas : _bilustraciones |
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| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_ano mediado _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
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| 504 | _aIncluye bibliografía. | ||
| 650 | 1 | 4 |
_9143130 _aServicio industrial _xMercadeo _xAdministración. |
| 700 | 1 |
_9143131 _aMiddlebrooks, Arthur., _eautor |
|
| 856 |
_a_ _yTabla de contenido _uhttp://www.loc.gov/catdir/toc/mh041/99010338.html |
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