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_a658.4063 _bG883b 1998 |
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_985765 _aGrover, Varun, _eautor |
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_aBusiness process change : _breengineering concepts, methods and technologies / _cVarun Grover, William J. Kettinger. |
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_aHershey, USA : _bIdea, _cc1998. |
| 300 | _axii, 687 páginas | ||
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_95385 _aCambio organizacional _xAdministración. |
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_93194 _aPlanificación estratégica. |
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_985766 _aKettinger, William J. _eautor |
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