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|---|---|---|---|
| 001 | UDM01000046605 | ||
| 003 | UDM | ||
| 005 | 20210531202850.0 | ||
| 008 | 960315s1994^^^^ncu^^^^^^^^^^^00100^eng^^ | ||
| 020 | _a1556174918 | ||
| 082 | 0 | 4 |
_a658.812 _bB647s 1994 |
| 100 | 1 |
_963047 _aBleuel, William H, _eautor |
|
| 245 | 1 | 0 |
_aService management : _bprinciples and practices / _cWilliam H. Bleuel and Joseph D. Patton, Jr. |
| 250 | _a3rd ed. | ||
| 264 | 3 | 1 |
_aResearch Triangle Park N.C. U.S.A. : _bISA Press , _cc1994. |
| 300 |
_axvii 328 páginas : _bilustraciones ; _c24 cm. |
||
| 336 |
_atexto _btxt _2rdacontent |
||
| 337 |
_ano mediado _bn _2rdamedia |
||
| 338 |
_avolumen _bnc _2rdacarrier |
||
| 504 | _aIncludes bibliographical references (p. 314-320) and index. | ||
| 650 | 1 | 4 |
_963048 _aServicio al cliente _xAdministración. |
| 650 | 1 | 4 |
_98276 _aServicio al cliente. |
| 700 | 1 |
_963049 _aPatton, Joseph D., _eautor |
|
| 942 |
_2ddc _cGEN |
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| 997 |
_aHZ _b00 _c20140722 _lUDM01 _h1012 |
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