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001 on1019708711
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006 m o d
007 cr cnu|||unuuu
008 180116s2018 caua ob 001 0 eng d
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019 _a1019891836
_a1019991418
020 _a9781491927151
_q(libro electrónico)
020 _a1491927151
_q(libro electrónico)
020 _a9781491927137
_q(libro electrónico)
020 _a1491927135
_q(libro electrónico)
020 _z9781491927182
020 _z1491927186
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035 _a(OCoLC)1019708711
_z(OCoLC)1019891836
_z(OCoLC)1019991418
037 _aC3923617-6968-4B1D-A1D7-D6A79EE8DEFA
_bOverDrive, Inc.
_nhttp://www.overdrive.com
049 _aUN@A
100 1 _aStickdorn, Marc,
_eautor.
_1https://id.oclc.org/worldcat/entity/E39PCjr6Cwx6jQmdDXHPFmTXMP
245 1 0 _aThis is service design doing :
_bapplying service design thinking in the real world : a practitioner's handbook /
_cby Marc Stickdorn, Markus Hormess, Adam Lawrence, Jakob Schneider.
264 1 _aSebastopol, CA :
_bO'Reilly,
_c[2018]
300 _a1 recurso en línea : (xxiii, 541 páginas ) (some color)
336 _atexto
_b txt
_2 rdacontent
337 _acomputadora
_b c
_2 rdamedia
338 _arecurso en línea
_b cr
_2 rdacarrier
504 _aIncluye bibliografía e índice..
650 0 _aService industries
_xManagement.
650 6 _aServices (Industrie)
_xGestion.
_0(CaQQLa)201-0130410
650 7 _aBUSINESS & ECONOMICS
_xIndustrial Management.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement Science.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xOrganizational Behavior.
_2bisacsh
650 7 _aService industries
_xManagement
_2fast
_0(OCoLC)fst01113442
700 1 _aHormess, Markus,
_eautor.
700 1 _aLawrence, Adam,
_eautor.
700 1 _aSchneider, Jakob
_c(Economist),
_eautor.
_1https://id.oclc.org/worldcat/entity/E39PCjK496p9D4R6qHckyfJ8T3
856 4 0 _3EBSCOhost
_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1684129
856 4 0 _3OverDrive
_uhttps://www.overdrive.com/search?q=C3923617-6968-4B1D-A1D7-D6A79EE8DEFA
856 4 0 _3ProQuest Ebook Central
_uhttps://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=5219777
856 4 _3Excerpts
_uhttps://samples.overdrive.com/?crid=c3923617-6968-4b1d-a1d7-d6a79ee8defa&.epub-sample.overdrive.com
856 4 _3Image
_uhttps://img1.od-cdn.com/ImageType-100/2858-1/{C3923617-6968-4B1D-A1D7-D6A79EE8DEFA}Img100.jpg
994 _aC0
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999 _c173014
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