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| 020 | _a9781940805306 | ||
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_a658.812 _bC975s 2016 |
| 100 | 1 |
_9192581 _aCuredale, Robert, _eautor |
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_aService design : _bprocess & methods / _cRobert Curedale. |
| 246 | 2 | _aService design process and methods | |
| 250 | _aSecond edition | ||
| 264 | 3 | 1 |
_aTopanga, CA : _bDesign Community College, _c2016. |
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_a589 páginas : _bilustraciones. |
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_atexto _btxt _2rdacontent |
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_98276 _aServicio al cliente. |
| 650 | 1 | 4 |
_9350657 _aServicios de diseño |
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_aDI _bMeslisa Díaz Quiroz _cOT17 |
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