000			01935cam^a2200505^a^4500
001			UDM01000141407
003			UDM
005			20210531214134.0
008			120424s2012^^^^nyua^^^^^b^^^^001^0^eng^^
020			_a0415892287 _q(alk. paper)
020			_a9780415892285 _q(alk. paper)
040			_aDLC _cDLC _dYDX _dYDXCP _dBTCTA _dBWX _dCDX _dTULIB _dUN@
082	0	4	_a658.4056 _bL614c 2012
100	1		_941397 _aLerbinger, Otto, _eautor
245	1	4	_aThe crisis manager : _bfacing disasters, conflicts, and failures / _cOtto Lerbinger.
250			_a2nd ed.
264	3	1	_aNew York : _bRoutledge, _c2012.
300			_axvi, 378 páginas : _bilustraciones ; _c24 cm.
336			_atexto _btxt _2rdacontent
337			_ano mediado _bn _2rdamedia
338			_avolumen _bnc _2rdacarrier
490	0		_aRoutledge communication series
500			_aRev. ed. of: The crisis manager : facing risk and responsibility. 1997.
504			_aIncluye bibliografía.
505	0		_aUnderstanding crises -- Risk management: preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Chapetr 9 crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.
650	1	4	_9127950 _aManejo de crisis.
650	1	4	_982595 _aSolución de conflictos.
830		0	_9572696 _aRoutledge Communication Series
942			_2ddc _cGEN
991			_aC0 _bUN@
991			_aCOM _aPR12 _a000006179 Martínez Ramos, Dora Elia.
997			_aHZ _b00 _c20140722 _lUDM01 _h1028
998			_aBATCH-UPD _b00 _c20150424 _lUDM01 _h0543
999			_c129218 _d129218
900			_aADM
900			_aLYM
900			_aECO
900			_aSYC
900			_aPSI
900			_aAYN
900			_aDI
900			_aCDI
900			_aTC
900			_aCNT