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082 0 4 _a658.872
_bS839s 2010
100 1 _994628
_aSterne, Jim,
_d1955- ,
_eautor
245 1 0 _aSocial media metrics :
_bhow to measure and optimize your marketing investment /
_cJim Sterne.
264 3 1 _aHoboken, N.J. :
_bJohn Wiley,
_cc2010.
300 _axxxi, 240 páginas :
_bilustraciones
336 _atexto
_btxt
_2rdacontent
337 _ano mediado
_bn
_2rdamedia
338 _avolumen
_bnc
_2rdacarrier
490 0 _aThe new rules of social media series
504 _aIncluye bibliografía.
505 0 _aGetting focused : identifying goals -- Getting attention : reaching your audience -- Getting respect : identifying influence -- Getting emotional : recognizing sentiment -- Getting response : triggering action -- Getting the message : hearing the conversation -- Getting results : driving business outcomes -- Getting buy-in : convincing your colleagues -- Getting ahead : seeing the future.
650 1 4 _9310381
_aClases sociales.
_xAspectos económicos.
650 1 4 _980313
_aMercadeo por internet.
830 0 _9572110
_aNew rules of social media series.
942 _2ddc
_cGEN
991 _aC0
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997 _aHZ
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