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020 _a1605096989
_q(alk. paper)
020 _a9781605096988
_q(alk. paper)
040 _aDLC
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082 0 4 _a658.575
_bB662b 2010
100 1 _9176953
_aBoatwright, Peter,
_eautor
245 1 0 _aBuilt to love :
_bcreating products that captivate customers /
_cPeter Boatwright & Jonathan Cagan.
264 3 1 _aSan Francisco, CA :
_bBerrett-Koehler Publishers,
_cc2010.
300 _axiii, 169 páginas :
_bilustraciones
336 _atexto
_btxt
_2rdacontent
337 _ano mediado
_bn
_2rdamedia
338 _avolumen
_bnc
_2rdacarrier
504 _aIncluye bibliografía.
505 0 _aIntroduction : Energizing the marketplace -- Product emotions -- Profitability of emotions -- The high-emotion index : stock market gains from emotion -- The paths to emotion -- Supported emotions : the key to today´s leading products -- Product emotion strategy -- The emotion of form and touchpoints to create it -- Meeting societal needs : positive roles for emotion -- Emotion´s role in technology products -- Taking action : transform your products and brands to captivate customers.
650 1 4 _986373
_aAdministración de productos.
650 1 4 _96434
_aProductos nuevos.
650 1 4 _972754
_aRelaciones con los clientes.
700 1 _9182079
_aCagan, Jonathan,
_d1961- .
_eautor
942 _2ddc
_cGEN
991 _aC0
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