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| 005 | 20210531213728.0 | ||
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_a658.812 _bT584fa 1992 |
| 100 | 1 |
_9286797 _aTimm, Paul R, _eautor |
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| 245 | 1 | 0 |
_a50 ways to keep your customers _h[DVD] : _band get new ones / _cby Paul R. Timm. |
| 264 | 3 | 1 |
_a[New Jersey?] : _bJack Wilson and Associates, _c1992. |
| 300 |
_a1 DVD (60 min.) : _bsonido, a color ; _c1/2 in. + _e1 CD-Audio (60 min.) |
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| 336 |
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| 500 | _aAccompanying text: 50 powerful ideas you can use to keep your customers / Paul R. Timm, c2002. 3rd ed. (158 p. : ill. ; 21 cm.) | ||
| 508 | _aProducer, Rick Brown ; director, Bill Heitz ; writers, Paul Tim, Rick Brown. | ||
| 520 | 3 | _aTimm and Parkinson present 50 practical suggestions for management to create a climate of caring and for staff to aim at always giving the type of service that produces satisfied customers. | |
| 650 | 1 | 4 |
_963048 _aServicio al cliente _xAdministración. |
| 700 | 1 |
_9180169 _aBrown, Rick. _eautor |
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| 700 | 1 |
_9219626 _aHeitz, Bill. _eautor |
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| 700 | 1 |
_9257740 _aParkinson, Eileen. _eautor |
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| 942 |
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