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| 082 | 0 | 4 |
_a658.4063 _bI34a 2009 |
| 245 | 1 | 4 |
_aThe improvement guide : _ba practical approach to enhancing organizational performance / _cGerald J. Langley ... [et al.]. |
| 250 | _a2nd ed. | ||
| 264 | 3 | 1 |
_aSan Francisco, CA : _bJossey-Bass, _cc2009. |
| 300 |
_axxi, 490 páginas : _bilustraciones |
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| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_ano mediado _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
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| 504 | _aIncluye bibliografía. | ||
| 505 | 0 | _aChanges that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability. | |
| 650 | 1 | 4 |
_91855 _aCambio organizacional. |
| 650 | 1 | 4 |
_926562 _aControl de calidad. |
| 650 | 1 | 4 |
_910119 _aEfectividad organizacional. |
| 700 | 1 |
_9232554 _aLangley, Gerald J., _d1950- . _eautor |
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| 856 |
_a_ _yTabla de contenido _uhttp://catdir.loc.gov/catdir/enhancements/fy1009/2008055670-t.html |
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