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_9119711 _aCianfrani, Charles A, _eautor |
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_aISO 9001:2008 explained / _cCharles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West. |
| 250 | _a3rd ed. | ||
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_aMilwaukee, WN. : _bASQ Quality Press, _c2009. |
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_9331672 _aISO 9001 (Normas de calidad). |
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