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| 005 | 20210531212145.0 | ||
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| 020 | _a9780132425933 | ||
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| 082 | 0 | 4 |
_a658.403 _bK66i 2008 |
| 100 | 1 |
_9230061 _aKlosterboer, Larry, _eautor |
|
| 245 | 1 | 0 |
_aImplementing ITIL configuration management / _cLarry Klosterboer. |
| 264 | 3 | 1 |
_aUpper Saddle River, NJ : _bIBM Press/Pearson, _cc2008. |
| 300 |
_axxiii, 228 páginas : _bilustraciones |
||
| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_ano mediado _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
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| 505 | 0 | _aOverview of configuration management -- Gathering and analyzing requirements -- Determining scope, span, and granularity -- Customizing the configuration management process -- Planning for data population -- Putting together a useful project plan -- Choosing the right tools -- Implementing the process -- Populating the configuration management database -- Choosing and running a pilot program -- Communication and enterprise roll out -- Building a configuration management team -- The many uses for configuration information -- Measuring and improving CMDB accuracy -- Improving the business value of configuration management. | |
| 650 | 1 | 4 |
_98385 _aAdministración de sistemas de información. |
| 650 | 1 | 4 |
_990158 _aTecnología de la información _xAdministración. |
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