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008			080821s2004^^^^wiua^^^^^b^^^^001^0^eng^^
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040			_aDLC _cDLC _dBAKER _dBTCTA _dYDXCP _dOCLCG _dUN@
082	0	4	_a371.2 _bC768c 2004
100	1		_9190110 _aConyers, John G., _d1945- , _eautor
245	1	0	_aCharting your course : _blessons learned during the journey toward performance excellence / _cJohn G. Conyers and Robert Ewy.
264	3	1	_aMilwaukee, Wis. : _bASQ Quality Press, _cc2004.
300			_axi, 162 páginas : _bilustraciones
336			_atexto _btxt _2rdacontent
337			_ano mediado _bn _2rdamedia
338			_avolumen _bnc _2rdacarrier
504			_aIncluye bibliografía.
505	0		_aPursuing first-rate organizational excellence : is it worth the effort? -- The America´s Cup challenge : why the Baldrige criteria? -- Plotting your course : strategic planning and development -- Precision alignment : aligning your goals to achieve the results you want -- Aids to precision navigation : your balanced scorecard -- Nautical charts : your guide to preserving the best and improving the rest -- Feedback : reading the tides and currents -- Reading your compass : aligning organizational culture to performance improvement -- Anchoring : the holding power of continuous improvement in the classroom -- Navigating the future of organizational excellence : developing and sustaining the continuous improvement culture.
650	1	4	_9525 _aAdministración escolar.
650	1	4	_910119 _aEfectividad organizacional.
650	1	4	_9335833 _aMejoramiento de programas escolares.
700	1		_9200984 _aEwy, Robert, _d1940- . _eautor
856			_a_ _yTabla de contenido _uhttp://www.loc.gov/catdir/toc/ecip049/2003021343.html
942			_2ddc _cGEN
991			_aC0 _bUN@
991			_aEDU
997			_aHZ _b00 _c20140722 _lUDM01 _h1024
998			_aBATCH _b00 _c20140911 _lUDM01 _h0521
999			_c108432 _d108432
900			_aENF
900			_aEDU
900			_aPSI