Reengineering yourself and your company : from engineer to manager to leader / Howard Eisner.

Incluye bibliografía.

_ Setting the Stage -- High-tech force fields ahead -- Exploring the dimensions of change -- Becoming a manager -- Evolving to a leader -- Reengineering the enterprise -- Seven, plus or minus two -- High-Tech Force Fields in the Twenty-First Century -- Once again with megatrends -- Other trends -- The workplace -- The shifting of power -- Two decades down the road -- 2025?! -- Likely tomorrows -- High-tech force fields -- Force one--the information age -- Force two--speed and responsiveness -- Force three--competition -- Force four--new work patterns and environments -- Force five--loyalties and leverage -- Summary--the top-five high-tech force fields -- Aspects of Change -- The Nature of Personal Change -- Some perspectives on personal change -- Renewal and change -- That long lonesome road -- Eupsychia -- Deep personal change -- Being stuck and getting unstuck -- The Aquarian communion -- Seasons and cycles -- Turning points -- Some personal ideas for change -- Five mistakes -- In the hands of other people -- Negative thinking -- Massive versus singular change -- Conceptions that are too broad -- Start tomorrow -- ´Top Five´ for personal change -- Recognize a specific need area -- Focus on new positive behaviors -- Start today -- Monitor progress daily -- Positive reinforcement weekly -- Summary--the ´Top Fives´ -- Themes for Corporate Change -- Observers of the corporate scene -- ISO excellence -- Theory Z -- The art of Japanese management -- Deming and total quality management (TQM).