Guide to library user needs assessment for integrated information resource management and collection development / edited by Dora Biblarz, Stephen Bosch, Chris Sugnet.

Association for Library Collections & Technical Services, a division of the American Library Association.´

Incluye bibliografía. (p. 61-65).

_ The reasons for undertaking needs assessment, defining the value of user assessments, and the theory concerning user needs assessment -- The process for developing a needs assessment project -- Establish the goals of the assessment -- Assess available resources -- Establish project scope -- Define the user population -- Review current awareness -- Identify useful information -- Establish a time frame -- Complete the plan -- What can be measured and how to measure it: Types of assessment data that may be useful -- Direct user input (e.g., user surveys) -- Pros and cons of direct user input for needs assessment -- Methodology for direct user input -- Exploratory data collection -- Focus groups -- Qualitative input from surveys -- Crucial incident surveys -- Internal staff feedback -- User interviews -- Representative data gathering -- Techniques for random surveys -- Direct mailing -- Online forms -- Randomly timed surveys -- Secondary information: Data that describes current conditions -- Specific types of secondary data -- Demographic data -- Specific demographic data for academic libraries -- Specific demographic data for public libraries -- Number and distribution of student enrollment credit hours -- Course offerings -- Electronic resources use statistics -- Circulation statistics -- Circulation patterns of monographic/serial collections -- Statistics derived from patron requests for holds/recalls on currently circulating materials -- In-house use statistics for both serials and monographs -- Photocopy activity.