TY  - BOOK
AU  - Collet,Casey
AU  - DeMott,Joann
AU  - Moran,John
TI  - Introduction to critical process
SN  - 187936428x
U1  - 658.562 
PY  - 1992///
CY  - Methuen, MA.
PB  - Goal/QPC
KW  - Control de calidad
KW  - Administración
N1  - GOAL/QPC 1992 application report, no. 92-01A
ER  -