TY  - BOOK
AU  - Norris,Donald M
TI  - The Business Value Web: resourcing business processes and solutions in higher education 
SN  - 1569720266
U1  - 658 
PY  - 2003///
CY  - [Washington, D.C.]
PB  - National Association of College and University Business Officers
KW  - Administración universitaria
KW  - Negocios
KW  - Administración
N1  - Chapters cover the evolution of outsourcing, shared services, and process reinvention; getting value from business processes and solutions; case studies of today´s effective practices in resourcing; and future tools, business models, and responsibilities
ER  -