TY - BOOK ED - American National Standards Institute. ED - American Society for Quality. TI - American national standard: quality management systems : requirements U1 - 658.562 PY - 2000/// CY - Milwaukee, Wis. PB - American Society for Quality KW - Control de calidad KW - Normas N1 - ´An American national standard approved on December 13, 2000.´ ER -