TY  - BOOK
AU  - Torok,Robert M
AU  - Cordon,Patrick J.
TI  - Operational profitability: systematic approaches for continuous improvement 
SN  - 0471214736
U1  - 658.4 
PY  - 2002///
CY  - New York
PB  - J. Wiley
KW  - Auditoría administrativa
KW  - Rendimiento
KW  - Evaluación
UR  - http://www.loc.gov/catdir/toc/wiley021/2001046920.html
ER  -