A history of managing for quality : the evolution, trends, and future directions of managing for quality / J.M. Juran, editor-in-chief. - xv, 688 páginas : ilustraciones a color

´A research project sponsored by Juran Foundation, Inc.´

Incluye bibliografía.

0873893417


Calidad total--Administración.
Control de calidad--Historia.

658.562 / H673 1995