Brown, Mark Graham, <br/><br/>
The pocket guide to the Baldrige Award Criteria / 
by Mark Graham Brown. 
 - 5th ed. 
 - iii, 60 páginas 
<br/><br/><label>ISBN: </label>0527763470 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Control de calidad--Estados Unidos.<br/>Malcolm Baldrige National Quality Award.
<br/><br/><label>Dewey Class. No.: </label>658.56207973  / B879p 1998