TY  - BOOK
AU  - LaMarsh,Jeanenne
TI  - Changing the way we change: gaining control of major operational change 
T2  - Engineering process improvement series
SN  - 0201633647
U1  - 658.46 
PY  - 1995///
CY  - Reading, Mass.
PB  - Addison-Wesley
KW  - Cambio organizacional
KW  - Administración
N1  - Incluye bibliografía (p. 199-200)
ER  -