TY  - BOOK
AU  - Goetsch,David L
AU  - Davis,Stanley
TI  - Understanding and implementing ISO 9000 and ISO standards
SN  - 0136137792
U1  - 658.562 
PY  - 1998///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Control de calidad
ER  -