TY  - BOOK
AU  - Brocka,Bruce
AU  - Brocka,M.Suzanne
TI  - Quality management: implementing the best ideas of the masters 
SN  - 1556235402
U1  - 658.4 
PY  - 1992///
CY  - Homewood, Ill.
PB  - Business One Irwin
KW  - Calidad total
KW  - Administración
N1  - Bibliografía
ER  -