Business process reengineering:  breakpoint strategies for market dominance / 
by Henry J. Johansson... [et al.]. 
 - xiv, 241 páginas :  ilustraciones 
<br/><br/><label>ISBN: </label>0471938831 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administración industrial.<br/>Control de calidad--Administración.
<br/><br/><label>Dewey Class. No.: </label>658.562  / B979 1993