TY - BOOK AU - Lillrank,Paul M. AU - Kano,Noriaki TI - Continuous improvement: quality control circles in Japanese industry T2 - Michigan papers in Japanese studies SN - 0939512378 U1 - 658.562 PY - 1989/// CY - Ann Arbor, MI. PB - The University of Michigan Center for Japanese Studies KW - Control de calidad KW - JapĆ³n ER -