Lillrank, Paul M., 1955- , Continuous improvement : quality control circles in Japanese industry / by Paul Lillrank and Noriaki Kano. - xvi, 294 páginas : ilustraciones - Michigan papers in Japanese studies ; 19. . ISBN: 0939512378 Subjects--Topical Terms: Control de calidad--Japón. Dewey Class. No.: 658.562 / L729c 1989