TY - BOOK AU - Nemoto,Masao AU - Lu,David John TI - Total quality control for management: strategies and techniques from Toyota and Toyoda Gosei SN - 0139256377 U1 - 658.4036 PY - 1987/// CY - New Jersey PB - Prentice-Hall KW - Administración KW - Control de calidad N1 - Tít. orig. : TQC to toppu bukachou no yakuwari ER -