TY  - BOOK
AU  - Penin,Lara
TI  - An Introduction to Service Design: Designing the Invisible 
SN  - 9781350031913
PY  - 2018///
CY  - London
PB  - Bloomsbury Visual Arts
KW  - Service industries
KW  - Customer services
KW  - Services (Industrie)
KW  - Service {grave}a la client{grave}ele
KW  - Product design
KW  - bicssc
KW  - Graphic design
KW  - Design
KW  - General
KW  - bisacsh
KW  - Graphic Arts
KW  - Commercial & Corporate
KW  - fast
N1  - Incluye bibliografi��a e i��ndice
UR  - http://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9781472572592
UR  - https://nls.ldls.org.uk/welcome.html?ark:/81055/vdc_100057931600.0x000001
UR  - http://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9781350031913
ER  -