TY - BOOK AU - Marsh,Stephanie TI - User research: a practical guide to designing better products and services SN - 9780749481056 PY - 2018/// CY - London PB - KoganPage KW - Human-computer interaction KW - User-centered system design KW - Customer relations KW - Conception participative (Conception de syst{grave}emes) KW - Sales & marketing KW - bicssc KW - Customer services KW - Business innovation KW - Data analysis: general KW - COMPUTERS KW - Computer Literacy KW - bisacsh KW - Computer Science KW - Data Processing KW - Hardware KW - General KW - Information Technology KW - Machine Theory KW - Reference KW - fast KW - Sales and marketing KW - thema KW - Data science and analysis: general N1 - Incluye bibliografía e índice UR - https://www.books24x7.com/marc.asp?bookid=137801 UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1723799 UR - http://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9780749481056 UR - https://nls.ldls.org.uk/welcome.html?ark:/81055/vdc_100055729042.0x000001 UR - https://www.biblioimages.com/koganpage/getimage.aspx?class=books&assetversionid=137388&cat=default&size=origjpg&id=8048 ER -