TY  - BOOK
AU  - Sangiorgi, Daniela
TI  - Designing for service
SN  - 9781474250146|1474250149
PY  - 2017///. © 2017
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1455559&lang=es&site=eds-live&scope=site&AuthType=sso&custid=c4357655
ER  -