TY - BOOK TI - Customer engagement marketing SN - 9783319619859|3319619853 PY - 2018///] ©2018 UR - https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1584804&site=ehost-live&scope=site&AuthType=sso&custid=c4357655 ER -