TY - BOOK AU - Wheeler, Joe. AU - Bliss,Jeanne TI - The Digital-First Customer Experience: Seven Design Strategies from the World's Leading Brands / SN - 9781398612655 U1 - 658.812 PY - 2023/// CY - London PB - Kogan Page, Limited KW - Éxito en los negocios KW - Marcas de fábrica KW - Mercadeo KW - Servicio al cliente N1 - Incluye bibliografía e índice UR - https://urldefense.proofpoint.com/v2/url?u=https-3A__search.ebscohost.com_login.aspx-3Fdirect-3Dtrue-26scope-3Dsite-26db-3Dnlebk-26db-3Dnlabk-26AN-3D3631841&d=DwIFAg&c=Ddvgl2CZm9Cd8xdJeb8sbQ&r=IUCkznLSUHPdJ6Q56w2byQJ_mVpYsshFDiAg58iz9CI&m=aEJoFpsx2v-mxhh8d_T-oEQsny2pXMUr9Ea1Y8VDYW7Hm2ujFU2GLXFPd7B-CX4K&s=hXaIk-bI65frFlVzvLZsdm7Jqrm_wd_17T_K-bJvCCs&e= ER -