TY  - BOOK
AU  - Hovell,John
AU  - Gurteen,David
AU  - Volkwijn,Donita
TI  - Creating Conversational Leadership: Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion 
T2  - Knowledge Services ,
SN  - 9783110731989
PY  - 2022///]
CY  - Berlin, Boston : 
PB  - De Gruyter Saur, 
KW  - Information technology
KW  - Knowledge management
KW  - Organizational effectiveness
KW  - Informationsmanagement
KW  - LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
KW  - bisacsh
KW  - Information management
N1  - Frontmatter --; Acknowledgement --; Contents --; Series Editor’s Foreword: About Knowledge Services --; Foreword --; Preface --; Part I: Being a KM Practitioner --; photo 1 --; Chapter 1 What does it mean to be a KM Practitioner? --; Chapter 2 Overcoming the Biggest Hurdle in KM: “Buy-in” at all Levels of Organization --; Chapter 3 Blending People, Process, and Technology --; Chapter 4 16 Processes for Knowledge Transfer & Retention --; Chapter 5 Knowledge Retention Framework --; Chapter 6 Knowledge Retention Maturity Model --; Part II: Being an OD and D&I Practitioner --; photo 2 --; Chapter 7 How is Organization Design (OD) Practiced? --; Chapter 8 How is Organization Development (OD) Practiced? --; Chapter 9 How is D&I Practiced? --; Chapter 10 Exploration and Application of “Use of Self” through Gestalt --; Chapter 11 Embedding and Combining Polarity Thinking and Story Thinking --; Part III: Conversational Leadership: Combining KM, OD, and D&I for Application Inside Organizations --; photo 3 --; Chapter 12 What do we Mean by Conversational Leadership (CL)? --; Chapter 13 Levels of Conversation --; Chapter 14 The Time Chasm Theory --; Chapter 15 The Cuckoo Clock Theory --; Chapter 16 How it all comes together --; Part IV: Artistic Expression of the Combination of KM, OD & D&I, and CL --; Chapter 17 “The Unwritten Poems” --; Afterword --; Appendix 1 – Use of Self – Self Assessment --; Appendix 2 --; Index; restricted access; Issued also in print
N2  - Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success
UR  - https://doi.org/10.1515/9783110731989
UR  - https://www.degruyter.com/isbn/9783110731989
UR  - https://www.degruyter.com/document/cover/isbn/9783110731989/original
ER  -