TY - BOOK AU - Van Looy,Amy TI - Social media management: technologies and strategies for creating business value T2 - Springler texts in business and economics SN - 9783319373058 U1 - 659.2 PY - 2016/// CY - Swiitzerland PB - Springler KW - Medios de comunicación de masas KW - Administración ER -