Curedale, Robert, <br/><br/>
Service design :  process & methods / 
 Service design process and methods 
Robert Curedale. 
 - Second edition 
 - 589 páginas :  ilustraciones. 
<br/><br/><label>ISBN: </label>1940805309 9781940805306 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicio al cliente.<br/>Servicios de diseño
<br/><br/><label>Dewey Class. No.: </label>658.812  / C975s 2016