TY - BOOK AU - Bearden,William O. AU - Netemeyer,Richard G. TI - Handbook of marketing scales: multi-item measures for marketing and consumer behavior research SN - 1412980186 U1 - 658.83 PY - 2011/// CY - Thousand Oaks, California PB - Sage KW - Consumidores KW - Mercadeo N1 - Incluye índice ER -