TY  - BOOK
AU  - Portigal,Steve
TI  - Interviewing users: how to uncover compelling insights 
SN  - 193382011X
U1  - 001.433 
PY  - 2013///
CY  - Brooklyn, New York
PB  - Rosenfeld Media
KW  - Entrevistas
KW  - Investigación cualitativa
N1  - Incluye bibliografía; The importance of interviewing in design -- A framework for interviewing -- Getting ready to conduct your interview -- More than just asking questions -- Key stages of the interview -- How to ask questions -- Documenting the interview -- Optimizing the interview -- Making an impact with your research
ER  -