TY - BOOK AU - Butterfield,Jeff TI - Problem solving and decision making T2 - Illustrated course guides SN - 1439041148 U1 - 658.403 PY - 2010/// CY - Boston, MA PB - Course Technology/Cengage Learning KW - Solución de problemas KW - Toma de decisiones N1 - Si se requiere el uso del material digital, solicitar contraseña en el área de Préstamo y Reserva; Unit A: Getting started - identifying and defining the problem -- Unit B: Solving the problem -- Unit C: Thinking critically -- Unit D: Group decision making and problem solving -- Unit E: Decision and support tools ER -