TY  - BOOK
AU  - Price,Mark
AU  - Elliotte,Hundley M.
AU  - Mores,Walt
TI  - Building high performance government through Lean Six Sigma: a leader´s guide to creating speed, agility, and efficiency 
U1  - 352.34 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
KW  - Six Sigma (Normas de control de calidad)
N1  - Incluye bibliografía (p. 193)
ER  -