TY  - BOOK
AU  - Brennan,Linda L
TI  - McGraw-Hill 36-hour course, Operations management
T2  - The McGraw-Hill 36-hour course
SN  - 0071743839
U1  - 658.5 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
KW  - Administración de la producción
KW  - Administración industrial
N1  - Incluye bibliografía; Managing for results -- A practical approach to operations -- Desired results -- Organizational performance -- Quality across the organization -- Technology across the value chain -- Process effectiveness -- Process quality -- Project definition for results -- Project planning -- Project control -- Individual effectiveness
ER  -