TY - BOOK AU - Zdziarski,Eugene L AU - Dunkel,Norbert W. AU - Rollo,J.Michael TI - Campus crisis management: a comprehensive guide to planning, prevention, response, and recovery T2 - Jossey-Bass higher and adult education series SN - 0787978744 U1 - 378.73 PY - 2007/// CY - San Francisco, Hoboken, NJ PB - Jossey-Bass, J. Wiley & Sons KW - Prevención de desastres KW - Universidades KW - Estados Unidos N1 - Incluye bibliografía; _; Preface; Eugene L. Zdziarski II; Norbert W. Dunkel; and; J. Michael Rollo --; About the authors --; pt. 1; Understanding crisis management --; Impact of crisis; J. Michael Rollo; and; Eugene L. Zdziarski II --; Crisis matrix; Eugene L. Zdziarski II; J. Michael Rollo; and; Norbert W. Dunkel --; pt. 2; Crisis management in practice --; Crisis management teams; Grant P. Sherwood; and; David McKelfresh --; Developing a crisis management plan; J. Michael Rollo; and; Eugene L. Zdziarski II --; Crisis communication; Cynthia J. Lawson --; Working with emergency personnel and outside agencies; Norbert W. Dunkel; and; Linda J. Stump --; Psychological first aid in the aftermath of crisis; Wayne Griffin --; Crisis training; Maureen E. Wilson --; pt. 3; Lessons from crisis management --; Environmental crises; Pat Whitely; Jacinta Felice; and; Kevin Bailey --; Facility crises; Tom Brown; Craig Allen; Jim Conneely; and; Claire Good --; Human crises; Brent G. Paterson; Lee E. Bird; Suzanne M. Burks; Cindy K. Washington; Tom Ellett; and; Anthony Daykin --; pt. 4; Maintaining a crisis management focus --; Contemporary issues in campus crisis management; Beth Hellwig-Olson; Merna Jacobsen; and; Azfar Mian --; Where do we go from here?; J. Michael Rollo; Eugene L. Zdziarski II; and; Norbert W. Dunkel --; Appendix : Crisis debriefing; Daryl Johnston UR - http://catdir.loc.gov/catdir/toc/ecip076/2006100387.html ER -