Difficult people how to deal with them = Personas difíciles : cómo lidiar con ellas = Pessoas difíceis : como lidar com elas / [DVD] : [produced by] White Leopard Video ; developed by Robert M. Bramson. - 1 DVD (ca. 38 min.) : sonido, a color ; 4 3/4 in.

Based on the book: Coping with difficult people. Disc contains quiz, leader´s guide, and Powerpoint presentaion, accessible through DVD-ROM. Originally released in 1989.

Are you plagued by hostile customers and co-workers, indecisive, vacillating bosses, overagreeable (but do nothing) subordinates? Now you can learn techniques to identify, understand and cope with the difficult people who come into your life.


En Inglés, Español y Portugués.

CUS015 DVD-ESP Coastal Training Technologies Corp.


Conducta organizacional.
Psicología industrial.
Relaciones humanas.

158.2 / D569 2006