TY - BOOK AU - Haines,Stephen G TI - The manager´s pocket guide to systems thinking & learning SN - 0874254531 U1 - 658.4032 PY - 1998/// CY - Amherst, Mass. PB - HRD Press KW - Administración KW - Análisis de sistemas KW - Aprendizaje organizacional KW - Cambio organizacional KW - Efectividad organizacional KW - Pensamiento crítico N1 - Incluye bibliografía (p. 207-216); Understanding systems thinking & learning -- Standard systems dynamics -- Phase A : the outcome-thinking tools -- Phase B : feedback and learning tools -- The A-B-C-D systems model -- Levels of living systems -- The rollercoaster of change -- Summary tool : a strategic management system -- Summary of systems thinking and learning ER -