Blazey, Mark L, <br/><br/>
Insights to performance excellence 2011-2012 :  understanding the integrates management system and baldrige / 
by Mark L. Blazey. 
 - xvi, 361 páginas +  1 CD-ROM (4 3/4 in.) 
<br/><br/><label>ISBN: </label>0873898141 9780873898140 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Baldridge National Quality Program (National Institute of Standards and Technology).
<br/><br/><label>Subjects--Topical Terms: </label><br/>Garantía de calidad.--Premios--Estados Unidos.<br/>Rendimiento administrativo--Estados Unidos.
<br/><br/><label>Dewey Class. No.: </label>658.562  / B645ia 2011